This simulation is online and the estimated completion time is 2 hours.
The difficulty level of this simulation as determined by the Ludi participants: 2/5
Name of your role in this simulation: Operation Specialist
The language of this simulation is Turkish and the tasks are completed in that language.
SICPA Türkiye:
Müzede Bir Gün
Exbank is one of Turkey's leading deposit banks with its widespread branch network and high technology that stands out in digital banking. The bank has a total of 550 branches and more than 5000 employees in its Istanbul-based head office.
Exbank, which has rapidly increased its market share in alternative channels with data-driven transformation projects in recent years, is rapidly moving towards its goal of creating a strong team by recruiting the best talents.
The bank's strategic priorities include sound asset-liability management, having the infrastructure to solve customer needs in the fastest and most accurate way, acting in accordance with sustainability targets and having the happiest employees in the industry.
60% of the shares of the bank, which has been in service since 1985, are offered to the public and traded in active markets.
Role
In this simulation, you will be working as an Operations Specialist at SICPA Turkey. The main duties of this role are:
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Managing Operational Efficiency: Organizing the daily operational flow of the museum, optimizing business processes and increasing efficiency.
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Improving Visitor Experience: Providing a quality and interactive experience for visitors and improving navigation and information systems within the museum.
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Developing Revenue Increasing Strategies: Developing revenue increasing strategies and campaigns for the museum store, café and other sales points.
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Reporting and Analysis: Creating strategies for regular analysis, reporting and improvement of operational performance.
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Customer Relationship Management: Evaluating visitor feedback and developing actions to increase customer satisfaction.
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Event and Exhibition Organization: Planning and coordination of museum events, exhibitions and special screenings.
Simulation Context
SICPA Turkey, as a global security solutions company, provides high-tech solutions in brand protection and product tracking systems. It expands its global operations with business partnerships in the public and private sectors, and plays an important role in the international arena by helping to reduce tax losses and prevent product counterfeiting. The company has also been operating in Museum and Archaeological Sites Project Management and Operation since 2018.
In this simulation, as an "Operations Specialist" in SICPA Turkey's museum management department, you will conduct analyses to increase the efficiency of museum operations and produce innovative ideas for sales points within the museum.
You have 2 tasks in this simulation.
Tasks
Edit the
dataset
01
Gather visitor data from different museums, organize it and work on it to create an Excel file that can be analyzed accurately.
Analyze and
suggest action
02
Examine museum visitor data, extract insights and find connections between the data. Then propose a new product/service or development based on your findings.